Frequently Asked Questions

Everything you need to know about our botanical beauty essentials.

Are Flora & Fauna products cruelty-free and vegan?

Yes, absolutely. We are committed to ethical beauty; all our products are 100% vegan and never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund, provided at least 50% of the product remains.

Are your ingredients organic?

We prioritize organic and wild-harvested botanicals whenever possible. Check the individual product pages for a full list of certified organic ingredients.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your location.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.